TERMS
Last updated: June 2026
These Terms & Conditions ("Terms") govern the access to and use of the Lombok Invest Capital platform (the "Platform"), operated by: PT LOMBOK INVEST CAPITAL MONG I, Desa/Kelurahan Kuta Kecamatan Pujut Kabupaten Lombok Tengah Provinsi Nusa Tenggara Barat 83573 Republic of Indonesia Email: info@lombokinvest-capital.com Website: www.lombokinvest-capital.com By accessing, registering for, or using the Platform, the User acknowledges that they have read, understood, and agreed to be bound by these Terms, together with any related documents expressly incorporated by reference. If the User does not agree to these Terms, the User must immediately discontinue use of the Platform. These Terms constitute a legally binding agreement between the User and PT Lombok Invest Capital ("LIC", "Company", "we", "us", or "our").
For purposes of these Terms, the following definitions shall apply: "Company" means PT Lombok Invest Capital and its lawful successors and permitted assigns. "User" means any individual who registers, accesses, or uses the Platform. "Platform" means the Lombok Invest Capital website, dashboard, systems, applications, software, databases, and related digital infrastructure operated by the Company. "Project" means any hospitality, villa, accommodation, real-estate related, or other project made available through the Platform. "Participation Unit" means a contractual participation instrument issued, administered, or recorded by the Company and associated with a specific Project. "Dashboard" means the digital account interface made available by the Company to Users. "Distributable Project Revenue" means the portion of Project revenue determined by the Company to be available for distribution after consideration of Project expenses, taxes, reserves, maintenance costs, operational costs, management costs, compliance costs, and other relevant obligations. "Project Participation Agreement" means the project-specific agreement governing the rights and obligations associated with a particular Project. "Privacy Policy" means the privacy policy published by the Company and updated from time to time. "Risk Notes" means the risk disclosure document made available by the Company relating to Project participation and Platform usage. "Investor Declaration" means the declaration accepted by a User before participating in a Project.
To access or use the Platform, a User must: a) be at least eighteen (18) years of age; b) possess the legal capacity to enter into legally binding agreements; c) provide accurate, complete, and current information; d) use the Platform solely for lawful purposes; e) comply with all applicable laws and regulations. The Platform is operated in accordance with Indonesian law. Users accessing the Platform from outside Indonesia remain solely responsible for ensuring that their access and use comply with the laws applicable within their jurisdiction. The Company reserves the right, at its sole discretion, to refuse registration, restrict access, suspend accounts, or terminate access where eligibility requirements are not satisfied or where legal, compliance, security, or operational concerns arise.
The Platform is a technology platform designed to provide Users with access to selected Projects and related participation opportunities. The Platform may provide: - Project information; - Project documentation; - Project reporting; - Participation management tools; - Revenue distribution information; - User account services; - Related digital services. The Company is committed to transparency and intends to provide relevant Project information, periodic reporting, and material Project updates where reasonably practicable. The Platform is intended to facilitate access to information and contractual participation opportunities relating to Projects. Nothing contained on the Platform constitutes legal, tax, accounting, financial, investment, or other professional advice. Users remain solely responsible for independently evaluating the suitability of any Project and any decision to participate.
Certain features of the Platform require the creation of a User account. During registration, Users may be required to provide information including, without limitation: - Full name; - Email address; - Country of residence; - Contact information; - Other information reasonably requested by the Company. Users agree that all information provided is accurate, complete, and current. Users shall promptly update any information that becomes inaccurate or outdated. Users are solely responsible for: - Maintaining the confidentiality of login credentials; - Restricting unauthorized access to their account; - Monitoring activities conducted through their account. Any activity performed through a User account shall be deemed to have been performed by the registered User unless proven otherwise. Users must immediately notify the Company if they become aware of: - Unauthorized account access; - Credential compromise; - Suspicious account activity; - Security incidents affecting their account. The Company reserves the right to suspend, restrict, or terminate any account that contains inaccurate information, violates these Terms, or presents legal, regulatory, security, or compliance concerns.
The Company may implement Know Your Customer ("KYC"), identity verification, customer due diligence, source-of-funds verification, source-of-wealth verification, sanctions screening, and other compliance procedures. Registration alone does not automatically entitle a User to participate in Projects, receive distributions, request withdrawals, or access all Platform services. Prior to participating in a Project, receiving distributions, requesting withdrawals, or accessing certain Platform functions, Users may be required to successfully complete verification procedures. The Company may request information and documentation including, without limitation: - Government-issued identification documents; - Passport copies; - Proof of residential address; - Tax residency information; - Source-of-funds documentation; - Source-of-wealth documentation; - Biometric verification; - Additional supporting documentation. The Company reserves the right to: - Request additional information at any time; - Re-perform verification procedures; - Delay transactions pending verification; - Reject verification submissions; - Suspend Platform access where verification requirements are not satisfied. Failure to provide requested information may result in restrictions on account functionality, participation rights, distributions, withdrawals, or continued Platform access. The Company may modify its compliance procedures from time to time in response to changes in applicable laws, regulations, banking requirements, payment provider requirements, or internal compliance policies.
The Platform may provide information relating to selected Projects. Project information may include, without limitation: - Project descriptions; - Property details; - Project locations; - Historical performance information; - Revenue information; - Occupancy information; - Market information; - Estimated financial projections; - Project documents; - Other related information. All Project information is provided for informational purposes only. Any forecast, estimate, projection, assumption, occupancy expectation, revenue expectation, valuation estimate, appreciation estimate, or performance indicator displayed on the Platform is inherently uncertain and subject to change. Actual Project performance may differ materially from projected or estimated results. The Company makes no representation, warranty, or guarantee regarding future Project performance. Users acknowledge that participation decisions are made independently and at their own risk.
Participation Units are contractual participation instruments associated with specific Projects. Participation Units may be recorded, represented, tracked, or administered through digital systems, including blockchain-supported technologies. Participation Units are intended solely as contractual participation instruments and shall not be interpreted as regulated financial products unless otherwise required by applicable law. Participation Units do not constitute and shall not be interpreted as: - Ownership of land; - Ownership of buildings; - Ownership of Project assets; - Ownership of Company assets; - Company shares; - Equity interests; - Securities; - Bonds; - Debt instruments; - Voting rights; - Governance rights; - Beneficial ownership rights; - Collective investment units. Participation Units solely represent those contractual participation rights and limited economic rights expressly described in: - These Terms; - Applicable Project Participation Agreements; - Project Documentation; - Other contractual documents published by the Company. Any rights associated with a Participation Unit arise exclusively from contractual agreements and not from the underlying technology itself. The Company intends to administer Participation Units honestly, transparently, and in good faith in accordance with applicable Project documentation and these Terms.
Participation in Projects may require the transfer of funds through payment methods approved by the Company. Approved payment methods may include: - Bank transfers; - Licensed payment service providers; - Other payment methods approved by the Company from time to time. A participation request shall not become effective until: a) the Company has successfully received the relevant funds; b) all applicable compliance and verification procedures have been completed; c) the Company has confirmed the allocation of Participation Units. The Company reserves the right to reject, delay, suspend, reverse, or cancel participation requests where: - compliance concerns arise; - verification requirements remain incomplete; - payment verification cannot be completed; - fraud concerns arise; - sanctions concerns arise; - regulatory obligations require additional review; - operational or technical errors occur. Users remain responsible for any fees charged by banks, payment providers, intermediaries, or other third parties involved in the transfer of funds. The Company may establish additional payment procedures, security measures, or verification requirements where reasonably necessary.
The Platform may provide a User Dashboard through which Users can access participation-related information. The Dashboard may display: - Participation Unit holdings; - Project allocations; - Transaction history; - Revenue distribution records; - Project updates; - Periodic reports; - Project documentation; - Other related information. The Company intends to make reasonable efforts to provide transparent access to participation-related information through the Dashboard. Information displayed in the Dashboard is provided for informational and administrative purposes only. The Dashboard does not constitute: - a bank account; - a custody account; - a securities account; - an investment account; - a regulated financial account. The Company shall make reasonable efforts to maintain accurate Dashboard information but does not guarantee uninterrupted availability, continuous access, or error-free operation. Temporary interruptions, maintenance periods, technology failures, third-party outages, or data synchronization delays may occur.
Subject to actual Project performance, the Company may make revenue distributions to eligible Participation Unit holders. Revenue distributions, where applicable, are generally intended to be processed on a quarterly basis around: - 15 January; - 15 April; - 15 July; - 15 October. The Company reserves the right to modify distribution schedules where reasonably necessary for operational, legal, regulatory, accounting, tax, or business purposes. Revenue distributions shall be based on Distributable Project Revenue. In determining Distributable Project Revenue, the Company may consider, among other things: - Project operating expenses; - Maintenance and repair costs; - Insurance costs; - Taxes and regulatory fees; - Property management costs; - Compliance costs; - Reasonable reserves; - Other Project-related obligations. The determination of Distributable Project Revenue shall be made by the Company acting reasonably and in good faith based on available financial information. Revenue distributions are not guaranteed. The amount of any distribution may vary significantly between reporting periods and Projects. Distributions may be reduced, delayed, suspended, or unavailable. No minimum distribution amount is guaranteed. Where reasonably practicable, the Company intends to provide reporting regarding Project performance and the basis upon which distributions have been calculated. Nothing contained on the Platform shall be interpreted as a guarantee of future revenue, future distributions, future returns, or future Project performance.
Users may request the withdrawal of available funds reflected within their Dashboard, subject to applicable verification, compliance, and operational requirements. Prior to processing any withdrawal request, the Company may require: - Identity verification; - Re-verification of previously submitted information; - Bank account verification; - Compliance reviews; - Additional supporting documentation. The Company reserves the right to delay, suspend, reject, or cancel a withdrawal request where: - Compliance reviews are pending; - Verification requirements remain incomplete; - Fraud concerns arise; - Regulatory obligations require additional review; - Technical or operational issues occur. Withdrawals shall only be made to accounts or payment methods approved by the Company and associated with the verified User. The Company may impose reasonable withdrawal limits, verification requirements, processing periods, or security procedures where necessary for operational, legal, regulatory, or risk management purposes.
The Company may, at its sole discretion and subject to available liquidity, offer a mechanism through which Participation Units may be repurchased, redeemed, or bought back. Participation Units are not guaranteed to be liquid. The Company is under no obligation to repurchase Participation Units. Any buyback request may be: - Accepted; - Rejected; - Delayed; - Partially fulfilled; - Subject to additional review. Buyback availability may depend on: - Project liquidity; - Market conditions; - Operational considerations; - Regulatory requirements; - Compliance requirements; - Other relevant factors. The Company may establish internal valuation methodologies, pricing policies, liquidity procedures, and operational criteria for buyback requests. Where a buyback mechanism is available, the Company intends to process requests fairly, consistently, and in accordance with applicable Project policies and available liquidity. Nothing in these Terms shall be interpreted as a guarantee that a buyback opportunity will be available.
The Company may, at its sole discretion, decide to sell, transfer, dispose of, restructure, refinance, or otherwise realize a Project or Project asset. Users acknowledge that the Company retains sole authority regarding decisions relating to the acquisition, management, operation, restructuring, refinancing, or sale of Projects. In exercising such discretion, the Company intends to act in good faith and in a manner reasonably intended to support the long-term interests of the relevant Project. Where a Project is sold or otherwise realized, the Company may determine the resulting net proceeds after consideration of: - Taxes; - Transaction costs; - Legal costs; - Regulatory costs; - Outstanding obligations; - Project liabilities; - Other relevant expenses. Following such determination, eligible Participation Unit holders may receive a proportional allocation of the remaining net proceeds in accordance with the applicable Project Participation Agreement. Following a Project sale, realization, or termination event, Participation Units associated with the Project may be: - Redeemed; - Cancelled; - Terminated; - Removed from circulation; - Otherwise closed by the Company. The completion of a Project sale or termination event shall not create any continuing rights in relation to terminated Participation Units except as expressly provided in the applicable Project documentation.
A change in: - Ownership of the Company; - Shareholding structure; - Management structure; - Corporate organization; - Business operations; - Legal structure; shall not automatically terminate existing Participation Units, Project Participation Agreements, or contractual rights previously granted to Users. The Company may introduce revised participation structures, updated agreements, or amended documentation for future Projects. Existing contractual rights relating to previously issued Participation Units shall continue to be governed by the agreements applicable at the time of issuance unless otherwise agreed or required by law. Any successor entity shall assume the relevant obligations associated with existing Participation Units and applicable Project Participation Agreements.
The Company is committed to conducting its activities in accordance with applicable laws, regulations, and reasonable compliance standards. The Company maintains a zero-tolerance policy toward: - Money laundering; - Terrorist financing; - Fraud; - Corruption; - Identity theft; - Sanctions violations; - Financial crime; - Other unlawful activities. Users agree not to use the Platform for any unlawful purpose. The Company may conduct: - Customer due diligence; - Enhanced due diligence; - Transaction monitoring; - Source-of-funds verification; - Source-of-wealth verification; - Sanctions screening; - Ongoing compliance reviews. The Company reserves the right to: - Request additional documentation; - Suspend transactions; - Delay processing activities; - Restrict Platform access; - Reject participation requests; - Report suspicious activities to competent authorities where required by law. Users agree to cooperate with reasonable compliance requests. Failure to cooperate may result in restrictions, suspension, or termination of Platform access.
Participation in Projects involves risk. Such risks may include, without limitation: - Project performance risk; - Occupancy risk; - Market risk; - Operational risk; - Regulatory risk; - Liquidity risk; - Technology risk; - Currency risk; - Property-related risk; - Force majeure events. Users acknowledge that: - Project performance is not guaranteed; - Revenue distributions are not guaranteed; - Buyback opportunities are not guaranteed; - Participation Units may be illiquid; - Partial or total loss may occur. Additional information regarding risks is provided in the Risk Notes. Users are strongly encouraged to review the Risk Notes and all applicable Project documentation before participating in any Project.
All intellectual property rights relating to the Platform remain the exclusive property of the Company or its licensors. Such intellectual property may include: - Trademarks; - Trade names; - Logos; - Software; - Databases; - Platform design; - Documentation; - Marketing materials; - Written content; - Images; - Videos; - Project materials. Users receive a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose. Users shall not copy, reproduce, modify, distribute, reverse engineer, sell, license, or commercially exploit any part of the Platform without prior written consent from the Company.
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, punitive, speculative, or special damages arising from: - Use of the Platform; - Participation in Projects; - Project performance; - Revenue distributions; - Buyback requests; - Market conditions; - Regulatory changes; - Technology failures; - Third-party service interruptions; - Currency fluctuations; - Force majeure events. The Company does not guarantee: - Continuous Platform availability; - Uninterrupted access; - Error-free operation; - Future Project success; - Future Project value; - Future distributions; - Future financial outcomes. Users acknowledge that participation decisions are made voluntarily and at their own discretion. Nothing in these Terms is intended to exclude the Company's obligation to act honestly, transparently, and in good faith and in accordance with applicable laws and regulations. Nothing in these Terms shall exclude liability where such exclusion is prohibited by applicable law.
The Company collects, stores, processes, and uses personal information in accordance with its Privacy Policy and applicable data protection requirements. By using the Platform, Users consent to the collection and processing of personal information as described in the Privacy Policy. The Privacy Policy forms an integral part of these Terms.
The Company may update or amend these Terms from time to time. Where material changes are made, the Company may provide notice through: - The Platform; - Email; - Dashboard notifications; - Website announcements; - Other reasonable communication channels. Continued use of the Platform following publication of updated Terms constitutes acceptance of the revised Terms. Where applicable law requires additional consent, the Company shall obtain such consent before the relevant changes take effect.
The Company may modify its services, operational processes, documentation, participation structures, reporting procedures, compliance requirements, or technology infrastructure where reasonably necessary to comply with: - Applicable laws; - Regulatory requirements; - Regulatory guidance; - Banking requirements; - Payment service provider requirements; - Compliance obligations; - Risk management considerations. Users acknowledge that such modifications may be necessary to ensure the continued operation of the Platform.
The Company shall not be liable for any delay, interruption, suspension, failure, or inability to perform its obligations resulting from circumstances beyond its reasonable control. Such circumstances may include, without limitation: - Natural disasters; - Earthquakes; - Volcanic activity; - Tsunamis; - Floods; - Fires; - Pandemics; - Epidemics; - War; - Civil unrest; - Terrorist acts; - Government restrictions; - Regulatory actions; - Utility failures; - Internet outages; - Telecommunications failures; - Banking system interruptions; - Third-party service disruptions. Where reasonably practicable, the Company shall make reasonable efforts to mitigate the impact of such events.
The User agrees that these Terms, the Privacy Policy, Risk Notes, Investor Declaration, Project Participation Agreements, and other Platform documentation may be accepted electronically. Electronic acceptance, electronic signatures, electronic confirmations, and digital records shall have the same legal effect as handwritten signatures to the maximum extent permitted under applicable law. The User agrees that records maintained by the Company may serve as evidence of acceptance and agreement.
The Company may provide notices, communications, disclosures, reports, updates, or other information through: - Email; - Dashboard notifications; - Platform announcements; - Website publications; - Other reasonable communication channels. Users are responsible for maintaining accurate contact information. Any notice shall be deemed received when transmitted through the applicable communication channel unless otherwise required by law.
The User may not assign, transfer, delegate, pledge, or otherwise dispose of rights or obligations arising under these Terms without the prior written consent of the Company. The Company may assign, transfer, delegate, restructure, or otherwise transfer its rights and obligations under these Terms where reasonably necessary for operational, legal, regulatory, financing, corporate, or business purposes. Any permitted successor or assignee shall assume the relevant rights and obligations of the Company.
Failure by the Company to exercise or enforce any right, remedy, power, or provision under these Terms shall not constitute a waiver of such right, remedy, power, or provision. Any waiver shall only be effective if made in writing by an authorized representative of the Company. A waiver of one provision shall not constitute a waiver of any other provision.
If any provision of these Terms is determined by a competent court or authority to be invalid, illegal, unenforceable, or ineffective, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the affected provision shall be deemed severed from these Terms. The remaining provisions shall remain in full force and effect.
These Terms, together with: - The Privacy Policy; - The Risk Notes; - The Investor Declaration; - Any applicable Project Participation Agreement; - Any Project Documentation expressly incorporated by reference; constitute the entire agreement between the User and the Company relating to the use of the Platform and participation in Projects. These documents supersede all prior discussions, communications, representations, understandings, or agreements relating to the same subject matter.
The Company intends to administer the Platform, Participation Units, Project reporting, revenue distributions, and related activities honestly, transparently, reasonably, and in good faith. Nothing in this provision shall be interpreted as creating a fiduciary duty, trustee relationship, partnership, agency relationship, or other special legal relationship between the Company and any User. The Company shall continue to retain discretion in the administration and operation of the Platform, subject to applicable laws, regulations, Project documentation, and these Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.
Any dispute arising out of or relating to these Terms, the Platform, Participation Units, or Project participation shall first be addressed through good-faith discussions between the parties. If the dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Indonesia.
These Terms may be made available in multiple languages. The Bahasa Indonesia version shall prevail in the event of any inconsistency, conflict, ambiguity, or discrepancy between language versions. The English version is provided for convenience and informational purposes only.