PRIVACY
Last updated: June 2026
PT Lombok Invest Capital ("Company", "LIC", "we", "us", or "our") respects the privacy of its Users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information when Users access or use the Lombok Invest Capital Platform ("Platform"). By registering for, accessing, or using the Platform, Users acknowledge that they have read and understood this Privacy Policy. This Privacy Policy should be read together with: - The Terms & Conditions; - The Risk Notes; - The Investor Declaration; - The applicable Project Participation Agreement; - Any applicable Project Documentation.
We may collect personal information directly from Users, automatically through Platform usage, or from authorized third parties. Information collected may include: Identity Information - Full name; - Date of birth; - Nationality; - Government-issued identification details; - Passport information; - Other identity verification information. Contact Information - Email address; - Telephone number; - Residential address; - Country of residence; - Tax residency information. Account Information - Username; - Login credentials; - Account preferences; - Account activity records. Financial Information - Bank account details; - Payment information; - Transaction records; - Withdrawal information. Compliance Information - KYC documentation; - Source-of-funds information; - Source-of-wealth information; - Sanctions screening information; - Compliance verification records. Technical Information - IP address; - Device information; - Browser information; - Operating system information; - Usage logs; - Session data; - Website interaction data.
We may use personal information for purposes including: - Creating and managing User accounts; - Providing access to the Platform; - Processing participation requests; - Managing Participation Units; - Processing revenue distributions; - Processing withdrawals; - Conducting identity verification; - Conducting compliance reviews; - Preventing fraud and unlawful activity; - Improving Platform functionality; - Responding to User inquiries; - Maintaining Platform security; - Fulfilling legal and regulatory obligations; - Managing business operations. We may process personal information for: - Anti-money laundering compliance; - Sanctions screening; - Fraud prevention; - Risk management; - Regulatory compliance purposes. We may also use information to generate aggregated, anonymized, or statistical information that does not identify individual Users.
The Company may send communications relating to: - Account activity; - Security notifications; - Compliance requests; - Revenue distributions; - Withdrawal processing; - Project updates; - Platform updates; - Legal or regulatory notices; - Other operational matters. Such communications form part of the Platform service and may be necessary for the administration of User accounts. Where permitted by applicable law, Users may also receive: - Newsletters; - Educational content; - Project announcements; - Marketing communications; - Promotional updates. Marketing communications may be provided only where the User has provided the necessary consent where required by applicable law. Users may unsubscribe from non-essential marketing communications at any time. Operational, compliance, security, legal, and account-related communications may continue to be sent where necessary.
The Company does not sell personal information to third parties. We may share personal information where reasonably necessary with: - Banks; - Payment service providers; - KYC and compliance service providers; - Identity verification providers; - Technology providers; - Cloud hosting providers; - Professional advisers; - Lawyers; - Notaries; - Auditors; - Government authorities; - Regulatory authorities; - Law enforcement agencies; - Other service providers supporting Platform operations. Information may also be disclosed where required by: - Law; - Regulation; - Court order; - Regulatory request; - Legitimate compliance obligations. All disclosures are intended to be limited to information reasonably necessary for the relevant purpose.
The Platform may utilize technology providers, hosting providers, compliance providers, and service providers located in different jurisdictions. Personal information may be processed, stored, transferred, or accessed in Indonesia or in other jurisdictions where the Company or its service providers operate. The Company intends to take reasonable steps to ensure that personal information receives an appropriate level of protection regardless of where it is processed.
The Company retains personal information for as long as reasonably necessary for: - Legal purposes; - Regulatory compliance; - Accounting requirements; - Tax obligations; - Operational requirements; - Risk management; - Business administration; - Dispute resolution; - Enforcement of contractual rights. Retention periods may vary depending on the nature of the information and applicable legal requirements. Where personal information is no longer required, the Company may delete, anonymize, archive, or otherwise securely dispose of such information.
The Company intends to implement reasonable administrative, technical, and organizational measures designed to protect personal information against: - Unauthorized access; - Unauthorized disclosure; - Loss; - Misuse; - Destruction; - Alteration. However, no system, network, technology platform, or method of electronic transmission can be guaranteed to be completely secure. Users acknowledge that internet-based services inherently involve certain security risks.
The Platform may use cookies, analytics technologies, tracking technologies, and similar tools to: - Improve user experience; - Analyze Platform performance; - Understand user behavior; - Improve security; - Maintain Platform functionality. Such technologies may collect information relating to: - Device usage; - Website interactions; - Session activity; - Technical performance data. Users may manage certain cookie settings through their browser settings where available. Disabling cookies may affect Platform functionality.
Subject to applicable law, Users may have rights relating to their personal information, including the right to: - Request access to personal information; - Request correction of inaccurate information; - Request deletion of personal information; - Request restriction of processing; - Object to certain processing activities; - Request information regarding data processing practices. The Company may require reasonable verification before responding to requests. Certain rights may be limited where legal, regulatory, compliance, operational, or contractual obligations apply.
Questions relating to this Privacy Policy may be directed to: PT LOMBOK INVEST CAPITAL MONG I, Desa/Kelurahan Kuta Kecamatan Pujut Kabupaten Lombok Tengah Provinsi Nusa Tenggara Barat 83573 Republic of Indonesia Email: info@lombokinvest-capital.com
The Company may update this Privacy Policy from time to time. Where material changes are made, the Company may provide notice through: - The Platform; - Email; - Dashboard notifications; - Website announcements; - Other reasonable communication channels. The updated version shall become effective upon publication unless otherwise stated. Continued use of the Platform following publication of an updated Privacy Policy constitutes acknowledgement of the revised Privacy Policy.